peopledatabenchmarks

Provider · people data

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Lusha

Contact-data platform with browser extension and API access.

lusha.com

Benchmark results

Lusha has not completed a benchmark run yet. Suites it qualifies for: People enrichment, Email finding, Phone enrichment.

What reviewers across the web say

4.2/ 5 · weighted across 2,054 reviews

Lusha is one of the most-reviewed tools in the category (4.3 on G2 across ~1,656 reviews, 4.0 on Capterra) with a clear pattern: praised for simplicity and phone-number quality, criticized for mediocre email accuracy, fast credit burn, and billing practices. Sales communities generally treat it as a good dialer-feed that should be paired with other tools, and its auto-renewal terms are the loudest complaint outside product quality.

PlatformRatingReviewsSource
G24.3 / 51,656g2.com
Capterra4 / 5398capterra.com
What reviewers praise
  • Easy setup and a well-liked Chrome extension for one-click prospecting from LinkedIn [1]
  • Phone data is the standout: reviewers cite strong direct-dial quality and 40-50% contact rates on decision-makers [1][2]
  • Simple enough that reps adopt it without training, per community discussions [1]
What reviewers criticize
  • Email accuracy reported by users around 60-70%, a frequent frustration [1]
  • Auto-renewal by default with a support-only cancellation path; surprise renewal charges are a recurring Trustpilot complaint [1][2]
  • Credits deplete quickly and there are no refunds for unused time [1][2]
  • Weaker coverage outside the US, UK, and Canada, plus stale records in some regions [1][2]
  • Privacy and consent complaints (difficulty opting out) dominate its negative Trustpilot reviews [1]

Aggregated 2026-07 from public review platforms and communities; every claim links to its source. Full review roundup →

Who uses Lusha? Evidence-based customer list →

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